Shared Responsibility Model

The Shared Responsibility Model (SRM) for the Analytical Platform is a framework that outlines the duties of:

Analytical Platform teams as platform providers
Analytical Platform users as platform consumers

We have organised the responsibilities into a series of tasks within tables for different aspects of the platform.

Some of the responsibilities are shared between users and the Analytical Platform team or another team; check the Notes column for details, including how to get support with a particular task.

Documentation

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Owning the Analytical Platform User Guidance	✅			The Data Platform Documentation team are responsible.
Reviewing Analytical Platform User Guidance content	✅			The Data Platform Documentation team are responsible.
Updating Analytical Platform User Guidance content	✅	✅		Anyone can make updates but they must contact the Data Platform Documentation team, who will review and approve any changes before merging.
Migrating content from another source to the Analytical Platform User Guidance	✅			Anyone with prospective content should contact the Data Platform Documentation team.
Providing support for the Analytical Platform User Guidance documentation tooling	✅			The Data Platform Documentation team are responsible.
Updating this Shared Responsibility Model	✅			It is up to teams to define their respective responsibilities and relay them to the Data Platform Documentation team, who should then update this model accordingly.
Documenting processes that involve third-party services			✅	The Analytical Platform only provides documentation on how to use third-party tools and services in the context of the platform. For any other functionality users should consult the relevant vendor’s documentation (eg. AWS docs).
Completing and/or facilitating the completion of a Data Protection Impact Assessment (DPIA)		✅	✅	We do not provide support for DPIAs. Users should see the MoJ’s Data Protection guidance and contact the Data Protection team (dataprotection@justice.gov.uk)
Managing internal team documentation		✅		Teams are responsible for their respective internal documentation, including runbooks and Confluence spaces.
Updating GitHub READMEs	✅			Teams should follow The GDS Way’s guidance on writing READMEs and contact the Data Platform Documentation team to review README content.

Onboarding and offboarding

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Creating MoJ Office 365 account credentials		✅	✅	Users are responsible for obtaining their Office 365 credentials from their line managers.
Creating GitHub account credentials		✅		Users are responsible for creating their own GitHub account.
Creating Analytical Platform accounts	✅	✅		Users login to the Analytical Platform with their GitHub acccounts, but require access to the MoJ Analytical Services GitHub organisation. Users should email analytical_platform@digital.justice.gov.uk their role, team and reasons for requiring access to the AP; successful requests will receive an invitation to join the organisation in response. If users do not receive a response within 24 hours, they can follow up in the #analytical-platform-support Slack channel on the Justice Digital workspace.
Creating Slack accounts		✅		Users are responsible for creating their own Slack account and joining the ASD and Justice Digital workspaces.

Platform maintenance

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Monitoring and communicating the Analytical Platform’s online status	✅			We only share the status with users in the event of an outage or an anticipated outage.
Updating the Analytical Platform	✅			Maintainers communicate scheduled maintenace in the #analytical-platform-support Slack channel on the Justice Digital workspace, along with the team carrying out the work and expected impacts and outages while they are doing so.

Platform security

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing Single-Sign On (SSO) access	✅		✅	The Analytical Platform and Operations Engineering share the responsibilities of managing SSO access. We report any changes to SSO via email and Slack.
Implementing, enforcing and managing security rules	✅			The Analytical Platform and Platforms & Architecture (P&A) Cyber team share the responsibilities of security rules.

Tools and packages

Airflow

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting the Airflow tool	✅

AWS resources

Responsibility	Analytical Platform	User	Notes
Managing and supporting AWS resources			The Analytical Platform team are responsible for resources accessed via the Analytical Platform’s Control Panel.
Creating S3 buckets		✅	Users can create their own S3 buckets from the Analytical Platform’s Control Panel.
Managing access to S3 buckets	✅	✅	Users manage access to their own S3 buckets. For S3 buckets uesrs do not own, they request access in the #analytical-platform-support Slack channel on the Justice Digital workspace.

Create a derived table

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Adding sources	✅
Managing and supporting the Create a derived table tool	✅

Data discovery

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting the Data Discovery tool	✅

Data extractor

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting the Data Extractor tool	✅

Data registration

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting the Register My Data tool	✅

Data uploader

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting the Data Uploader tool	✅

JupyterLab

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Supporting JupyterLab environments on the Analytical Platform	✅			The Analytical Platform team provide support for tasks related to using JupyterLab on the Analytical Platform. For help with Python-related issues, users can request support in the #analytical-platform-support Slack channel on the ASD workspace.

Python packages

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Manging and supporting Python packages			✅	The Data Engineering team are responsible for most Python packages. Users can request support in the #ask-data-engineering Slack channel on the Justice Digital workspace.

R packages

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Managing and supporting R packages			✅	The Data Engineering team are responsible for R packages. Users can request support in the #ask-data-engineering Slack channel on the Justice Digital workspace.

RStudio

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Supporting RStudio environments on the Analytical Platform	✅			The Analytical Platform team provide support for tasks related to using RStudio on the Analytical Platform

Training

Responsibility	Analytical Platform	User	Other MoJ Team	Notes
Learning how to use Analytical Platform tools and services		✅		The Analytical Platform provides some training documentation for how to use its tools in the context of the platform. Users are responsible for completing these and learning how to use third-party tools.

User applications

Responsibility	Analytical Platform	Other MoJ Team	Notes
User application code		✅	Users are responsible for their own code.
Monitoring apps	✅
Application restarts	✅		Users can request application restarts in the #analytical-platform-support Slack channel on the Justice Digital workspace

This page was last reviewed on 6 July 2023. It needs to be reviewed again on 6 January 2024 by the page owner #analytical-platform-support .